Mikayla Mathews, CMCA, AMS

Mikayla Mathews serves as a Division Manager in PMP’s Valencia Division, bringing more than five years of experience in the Community Association Management industry. In her current role, she oversees a diverse portfolio of community associations while providing leadership and support to a team of Community Managers.

A native of Santa Clarita, Mikayla earned her Bachelor’s Degree in Psychology from California State University, Northridge. Her educational background has equipped her with valuable insight into effective communication, relationship building, and understanding the unique needs and personalities of board members, homeowners, and team members alike.

Mikayla began her career with PMP in 2019 as a member of the Customer Care team. This foundational role provided her with a comprehensive understanding of the community management industry and the importance of exceptional client service. As one of the first points of contact for residents, board members, and vendors, she managed incoming calls and front desk operations, gaining firsthand experience in customer relations and developing strong interpersonal skills. These early experiences helped shape her client-focused approach and passion for building meaningful relationships.

Throughout her tenure with PMP, Mikayla has advanced through several positions, including Assistant Community Manager, Community Manager, Senior Community Manager, and now Division Manager. Each role has expanded her industry expertise and strengthened her ability to support thriving communities. Her experience has allowed her to cultivate lasting relationships with board members, homeowners, and business partners while developing a deep understanding of the operational and leadership strategies that contribute to successful community associations.

Today, Mikayla is recognized for her commitment to excellence, collaborative leadership style, and dedication to delivering outstanding service to the communities and teams she supports.