Property Management Professionals (PMP)

Austin HOA Management Company | PMP Management

Austin's Trusted HOA Management Company

Elevating the resident lifestyle experience through proactive, service-centric community management.

The Leading Association Management Firm for Austin Communities

Tailored Solutions to Meet Your Community’s Needs

At PMP, we understand that every community is unique. That’s why we provide tailored, service-centric HOA management solutions that streamline operations, improve homeowner satisfaction, and protect the value and integrity of the communities we are proud to serve.

Our experienced management team offers proactive Board of Directors support, full-service financial reporting, and innovative management tools to ensure your association’s operations are seamless. What’s more, all of our full-service HOA management services, from accounting to non-compliance enforcement and maintenance work order processing, are handled locally and in-house for proper oversight and quality control. In fact, we are one of the only management companies in Austin to not rely on outsourced or overseas services.

Whether your community is a single-family home neighborhood, a master-planned development, a condominium or townhome community, or mixed-use property with retail components, PMP has the expertise and the customized community management solutions to fit your association’s needs.

Learn more about our full-service HOA Management Solutions in Austin

Why Choose PMP for HOA Management in Austin?

A Local Approach with Proven Results

Why do Austin communities choose PMP? Because we combine deep local expertise with a proactive, service-centric approach to community management. We understand what other management companies don’t – that we are a customer service company first and foremost. In fact, our service-centric, homeowner-friendly approach to community management is one of our core competitive advantages and has come to define our organization. Combined with our proactive, value-added approach to community management, PMP is redefining how Austin communities are managed.

Comprehensive HOA Management Services in Austin, Texas

PMP provides a full suite of HOA management services designed to keep your community running efficiently. Our expert team of professionals handles everything from governance support to financial management, ensuring a seamless experience for homeowners and Board Members alike.

Comprehensive HOA Management in Austin:

1. Full-Service Association Management

  • Board meeting coordination & governance support
  • Annual planning & budgeting services
  • In-house escrow processing
  • In-house community care team
  • Document & record management

2. Legal Compliance & Risk Management

  • Ensure compliance with Texas HOA laws & regulations
  • Legal document review & policy enforcement
  • Expert guidance on HOA governance & best practices

3. Property Maintenance & Vendor Management

  • Routine & preventative maintenance planning
  • Vendor bidding, contract negotiation, & oversight
  • 24/7 emergency maintenance services

4. Financial & Accounting Services

  • HOA annual budget preparation & financial planning
  • Assessment collection & delinquency management
  • Monthly financial reporting

5. Community Enhancement & Homeowner Engagement

  • Proactive communication with Board Members & residents
  • HOA event planning & community engagement initiatives
  • Online portal for easy access to account details & association documents

6. Technology & Digital Solutions

  • Custom community website
  • Innovative online portal, PMP Gateway, with mobile app solutions
  • Secure online payment processing for HOA assessments
  • Maintenance work order reporting and tracking
  • Cloud-based document storage & easy access to records

The PMP Difference – Proactive, Value-Driven Service

At PMP, we don’t just manage community association operations—we elevate the homeowner and Board Member experience through proactive solutions, financial stewardship, and a service-centric approach to HOA management. Our value-added, hands-on approach protects property values, enhances the resident experiences, and ensures the long-term success of the communities we serve.

By implementing proactive maintenance plans and strategies, we help prevent costly emergency repairs and extend the lifespan of common-area assets. With structured maintenance schedules, routine inspections, and strategic planning, we help keep your community beautiful, functional, and financially sound for years to come.

The Austin HOA Market is Unique — We Know What Works.

Austin’s HOA communities face unique challenges—from navigating local regulations and Texas HOA Laws, to managing rapid urban development. PMP Austin brings a deep understanding of the region’s needs and offers tailored solutions that help our HOA partners thrive.

Unlike large, one-size-fits-all management companies, PMP provides a hands-on approach that puts community engagement, financial sustainability, and proactive maintenance first.

Why PMP is the Right HOA Management Partner for Austin Communities

Luxury High-Rise & Mid-Rise Community Management

Unique to PMP is our PMP Urban Division, which specializes in service-centric high-rise and mid-rise community management, bringing a luxury hospitality approach to Austin’s urban communities. With dedicated onsite staff, proactive online maintenance programs, and expert financial oversight, we ensure seamless operations and an exceptional resident experience.

Our tailored solutions include concierge-level service, amenity management, vendor coordination, and 24/7 emergency response—all designed to maintain the prestige and efficiency of luxury vertical properties.

Discover a Better HOA Management Experience

Choosing the right HOA management company is crucial to your community’s long-term success. PMP goes beyond basic administration—we take a proactive, hospitality-driven approach that enhances homeowner satisfaction, protects property values, and ensures seamless community operations.

Request Your Customized HOA Proposal Today

Thank you for considering PMP for your Austin HOA management needs. Our proactive, service-driven approach is designed to enhance property values, streamline operations, and improve homeowner satisfaction across Austin’s diverse communities.

Complete the form below to receive your personalized HOA management proposal tailored to your community’s unique needs. Our team will connect with you promptly to discuss how PMP’s full-service HOA solutions can provide expert governance, financial transparency, and elevate the Board Member and homeowner experience.

Existing Homeowners:
For account-related inquiries or service requests, please log in to PMP Gateway.

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What Our Clients Say

Real Reviews from Austin Communities

At PMP Austin, we are proud of our reputation for excellence in community management.

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“My family has been extremely pleased with PMP as our new community management team. Matt has consistently demonstrated professionalism and a keen attention to detail on every project. I’ve lost count of how many times he has impressed the committee I sit on with his extensive knowledge and expertise. He truly is an invaluable asset to our community!”

Nancy Ann Ling

Rancho Sienna

“My husband and I had the pleasure of working with Nicci, acquiring her help with approval of storm doors on our home. Not only was she responsive to our requests, but she followed up repeatedly and notified us immediately upon receiving approval. We immensely appreciate her assistance in this matter.”

Lauren Ash

Plum Creek North

“Our community switched to PMP in August of 2024. While there were hiccups along the way, PMP handled all problems with professionalism, courtesy, and transparency. Our staff of Matt, Rebekah, and Willie have made such an enormous impact on our community that there is not room enough in this form for me to list all of the accolades they deserve. If you want your community run correctly, hire PMP.”

Amy Davis

Rancho Sienna

“New resident of a PMP property in Kyle and Nicci Hart has been great helping getting us set up in the neighborhood. She has been very responsive and getting our issues addressed very quickly.”

Roderick Spells

Plum Creek North

“Our community has been with PMP for about 6 months now, and I have been extremely impressed. Matt has been a phenomenal community manager, tracking multiple issues, pressing vendors to deliver as promised, and responding to homeowner requests. As the Association's secretary, I greatly appreciate the fact that meeting minutes are delivered to the board for review in a timely manner after the meetings, and the board meeting packets are well organized, detailed, and delivered in plenty of time for the board to review and prepare for meetings.”

Russel Bynum

Rancho Sienna

PMP Austin Texas

Division Office
551 S IH 35
Suite 150
Round Rock, TX 78664

Phone: (512) 381-2919
Fax: (512) 543-9330

Office Hours:
8:00 AM – 5:30 PM
(Monday-Friday)

Emergency After-hours:
Available 24/7 at (512) 381-2919

Meet Our Team

Amber Reyes

Amber Reyes

Vice President of Community Management

Jennifer Payne Director of Community Management

Jennifer Payne, CMCA

Director of Community Management

Austin HOA Management FAQs

1) What HOA management services do you provide in Austin?

PMP provides full-service HOA management in Austin and surrounding communities, including board support, homeowner communication, financial reporting, assessment billing workflows, maintenance coordination, vendor bidding support, architectural request workflow support, compliance documentation, and technology tools like PMP Gateway and community website support.

2) What types of communities do you manage in the Austin area?

We manage a wide range of associations, including single-family HOAs, townhome communities, condominium associations, master-planned communities, and mixed-use properties. We tailor the management plan to the community’s assets, amenities, and service expectations.

3) We are switching HOA management companies. How does the transition work?

Our transition process is designed to reduce disruption and stabilize operations quickly. Typical steps include records and financial intake, owner data verification, vendor and contract review, maintenance project inventory, portal setup, and clear homeowner communications so everyone knows what to expect.

4) Can you help our board stay aligned with Texas HOA requirements and best practices?

Yes. PMP supports boards with consistent workflows for notices, documentation, records organization, and enforcement processes that align with Texas HOA governance frameworks, including requirements commonly addressed under Texas Property Code Chapter 209. We coordinate with association legal counsel when legal interpretation is needed.

5) How do you handle maintenance and vendor management in Austin’s fast-growing market?

Austin communities often need strong vendor accountability and proactive planning due to growth, scheduling constraints, and amenity demands. PMP supports preventative planning, vendor bidding coordination, contract tracking, and consistent follow-through so boards stay ahead of issues instead of reacting to emergencies.

6) What financial reporting should our board expect?

Boards typically receive clear monthly financial reporting, budget development support, and visibility into assessments, delinquencies, vendor spend, and reserve planning priorities. Reporting is designed to be board-ready and decision-friendly.

7) Do you provide after-hours emergency support?

Yes. PMP provides a clear after-hours escalation path for urgent issues that impact safety or critical systems, so residents and boards have a reliable process when something cannot wait.

8) How do homeowners submit requests and make payments?

Homeowners can use PMP Gateway to access account information, view community documents, submit service requests, and make payments online. This improves transparency, speeds up service workflows, and reduces delays.

9) Can you help with developer transition and new construction communities in the Austin area?

Yes. Many Austin-area associations go through periods of rapid change. PMP helps boards stay organized during developer transition with structured timelines, documentation, vendor coordination, and clear communications that support a smooth handoff and predictable operations.

10) Do you manage high-rise or mid-rise communities in Austin?

Yes. PMP Urban is our specialized division for high-rise and mid-rise community management, especially for buildings with on-site staff and complex shared amenities. This model supports an elevated resident experience with disciplined operations and proactive facilities planning.

Service Area

PMP’s Austin division is based in Round Rock and serves communities across the greater Austin metro. We support HOAs and condominium associations in Austin, Round Rock, Pflugerville, Georgetown, Cedar Park, Leander, Buda, and Kyle, plus surrounding areas based on community needs and property type.

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